Frequently Asked Questions
Find answers to common questions about our cleaning services, booking process, pricing, and policies. If you need more information, feel free to contact us — we’re always happy to help!
We proudly serve Manchester city centre and Greater Manchester, including Salford, Didsbury, Chorlton, Stockport, Trafford, and nearby areas. Contact us if you’re outside these locations—we may still be able to help.
Yes! We use eco-friendly and non-toxic cleaning products upon request, ensuring a safe environment for your family, pets, and the planet, without compromising cleaning quality.
It’s entirely up to you! Many clients prefer to be away during cleaning, but we’re happy to work around your schedule and follow your access instructions to ensure a smooth service.
Our team is fully trained, background-checked, and insured. We focus on attention to detail and client communication to maintain consistently high standards on every job.
Booking is simple! You can contact us via phone, WhatsApp, email, or through our website’s booking form. We’ll confirm your appointment and tailor the service to your needs.
Why Choose PurelyClean UK?
Reliable & Trustworthy
We arrive on time, deliver consistent results, and treat your space with care and respect. Clients rely on us for dependable service every single visit.Eco-Conscious Cleaning
We offer safe, non-toxic, and eco-friendly products upon request — perfect for homes with children, pets, or anyone looking for a greener clean without compromising effectiveness.Detailed & Discreet
Our cleaners are attentive to the small things that matter. We work quietly, respectfully, and thoroughly, ensuring every area is cleaned with precision and care.Easy Booking & Transparent Pricing
Enjoy flexible scheduling and clear, upfront pricing. No hidden fees, no last-minute surprises — just a simple, stress-free booking experience tailored to you.Built on Trust
Fully insured and vetted, we prioritize professionalism and integrity. Our team builds long-term trust through quality service, open communication, and respect for your space.